Student Accounts Specialist

Job description

The Student Accounts Specialist is responsible for managing student accounts, including third-party programs, payments, collections, and customer service. This role involves ensuring accurate and timely processing of student financial transactions and maintaining positive relationships with students and their families. The Student Accounts Specialist works closely with other departments to support the overall financial health and administrative functions of the institution. We believe work should fit your life, not the other way around. Our hybrid schedule includes two days on site in our Albany office, with the flexibility to work remotely the remaining days. Spend less time commuting and more time focusing on meaningful work or personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour week. Duties and Responsibilities: related issues. Provide excellent customer service and support. how financial aid affects their account balances. student accounts. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,...