Quality Management - Product Compliance Professional

Job description

Company Description As a Product Compliance Professional in Operations, you will help ensure that all products and related processes across the entire value chain meet applicable legal, safety, and internal standards. Acting as a key interface between internal stakeholders, global partners, and customers, you will coordinate cross-functional activities to continuously improve product compliance standards. By proactively managing documentation and driving process improvements, you will ensure smooth, compliant operations and make a key contribution to meeting all relevant requirements. Job Description: CUSTOMER INQUIRY MANAGEMENT: You will handle Quality Management product compliance–related customer inquiries from initial receipt through to final resolution. This includes carefully reviewing and clarifying customer requests, gathering and evaluating relevant technical and regulatory information, and coordinating with internal experts from areas such as legal, quality assurance, technology, and product management. You will prepare well‑structured written responses, statements, and supporting documentation. In addition, you will track and document all inquiries in the relevant system...