Desk Clerk Substitute (On Call)

Job description

Position Summary As the first point of contact for visitors, this position is responsible for the day to day operation of the reception desk for housing sites of Deborah's Place. The position is also responsible for: the development, implementation and proper execution of desk clerk policy and procedures, including monitoring the facility interior and exterior perimeter; completing security logs, completing written incident reports, answering phones, registering guests, accepting and documenting rent payments and responding to emergency situations according to protocol. Essential Duties and Responsibilities: Reception and Office Management: - Record building activities on daily log by noting any occurrences and observations. - Answer the telephone, take and distribute mail and messages to tenants and Deborah's Place staff. - Answer door to check visitors and tenants in and out; respond to visitors and tenants' concerns and requests. - Collect rental payments, issue receipts, enter rent receipts on appropriate record keeping documents. - Coordinate reservation and preparation of meeting rooms. - Maintain guest register, submit maintenance requests, prepare incident and rule violatio...