Part-time Stand Captain- Casino Mohawk

Job description

Position Summary Under the direction of the Operations Manager this position is responsible for providing food and beverage service to guests with an upbeat and positive attitude. Above all, this position must lead by example to create Great Experiences and Memories for all guests and colleagues! Key Accountabilities: •Provide prompt, friendly and courteous service to customer at all times •Provide and offer information re: products options, ingredients, specials and preparation times •Address all customer product and service needs, requests and concerns promptly •Consistently maintain and replenish supplies in service areas •Demonstrate cleanliness as highest priority by ensuring service areas are kept clean at all times – correct deviations to WG standard •Train and assist new personnel in delivering optimal service, food preparation and presentation •Comply with clean and complete uniform requirements at all times •Consistently uphold and demonstrate safety rules and standards as designated by F&B Department •Adhere to Smart Serve and Alcohol and Gaming Commission regulations •Provide direction in the production and cooking of food to meet established product guidelines and ensu...