Admissions Officer III (Applicant Services)

Job description

Classification Title: Admissions Officer III Classification Minimum Requirements: Master’s degree in an appropriate area; or a bachelor’s degree in an appropriate area and two years of relevant experience. Job Description: The Division of Enrollment Management is looking for an Admissions Officer III to oversee applicant services operations and support the admissions review process. In this role, you will manage call center staff, oversee application processing workflows, ensure data accuracy across admissions systems, and contribute to strategic initiatives and student outreach. Key responsibilities include: Operations - Oversee day-to-day operations of Applicant Services call center staff processing undergraduate, graduate, and professional applications - Manage application deadlines, workflow, document imaging, and referral systems - Troubleshoot and resolve data discrepancies within MyAdmissions and SIS systems - Monitor data integration between admissions systems to ensure accuracy and efficiency - Maintain knowledge of academic programs, majors, and degree levels to support application processing - Ensure timely and effective applicant and departmental communications through...