Online Learning Systems Specialist

Job description

Job Description Key Responsibilities: - Administer day-to-day operations for Canvas Catalog and related Canvas support workflows for the College of Professional Education. - Manage catalog architecture, including root catalog coordination, sub-catalog creation and maintenance, category organization, listing setup, and catalog visibility settings. - Create, update, and maintain course and program listings , including enrollment status, visibility, metadata, and learner-facing presentation. - Manage learner registration and enrollment operations, including support for self-registration, manual registration support, and coordination of enrollment-related updates. - Create and maintain course sections and support section-based configurations needed for different learner groups, schedules, or delivery models. - Coordinate section timelines, course dates, and related access settings to support program launches, rolling starts, and other professional education delivery needs. - Support student, faculty, and staff with Canvas- and Catalog-related service tickets , troubleshooting issues in a timely, professional, and customer-focused manner. - Investigate and resolve issues related to cour...