Customer Service Representative

Job description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. - Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. - Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc. - Responsible for processing payments from successful bidders - Provide customers with information about auxiliary services. - Ensure that superior customer service is always delivered to all customers. - Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers - Perform other duties as assigned. - Previous work experience where you worked in-person with customers. - Experience using computers, and able to learn to use new technology and software. - Excellent keyboarding skills for data entry. - A commitment to providing fantastic...