Enterprise Customer Success Manager (Mat Leave Cover)

Job description

Introduction Circit is a fast-growing B2B SaaS company that is on a mission to make business verifiable in real-time. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders. Our current customer base includes big four accountancy firms as well as global banks. We are looking for an experienced Customer Success Manager to help us manage and grow our tier 1 customer accounts, and build strong relationships within these key customer networks. You will have a territory of accounts from which to maximize sales from existing customer relationships and to ensure strong retention rates. This role is a 10-month maternity leave contract, with the potential to join the team on a permanent basis, subject to business needs. Role and Responsibilities: In this role you will: - Own and grow a portfolio of strategic enterprise accounts, including customers with €100k+ ARR - Build strong, trusted relationships with key stakeholders across large institutions, from day-to-day users through to senior decision-makers and executive sponsors - Act as th...