Lounge Services Team Member Host - PART TIME - Liverpool Airport

Job description

Overview Job Title: Customer Service Agent: Company: Swissport: Location: Liverpool Airport: Contract Type: Part Time: Hours: 30 hours per week, between Monday – Sunday (shift work) Salary: £13.49 per hour: About the Company: At Swissport we are Aspire Executive Lounges. With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’. About the Role: As a Lounge Host, you will report to the Team Leader and be a key cross-functional member of the team ensuring guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised. Responsibilities: Key Responsibilities: Reception: - Being remembered by our guests for the right reasons by offering a warm and friendly welcome, efficient check in process and setting the scene for their re-energising experience. - Answer any questions efficiently and directing them to the most applicable area of the lounge for their ne...