Customer Sales and Service Specialist

Job description

Employment Type Permanent Closing Date: 11 June 2026 11:59pm Job Title: Customer Sales and Service Specialist Job Summary: As a Customer Sales and Service Specialist, you are passionate about providing exceptional service to Telstra’s customers. You achieve this by delivering solutions that are designed to meet the unique needs of each customer and providing rapid responses to sales or service enquiries. You leverage your extensive knowledge of Telstra’s products and services to deliver commercially effective solutions that enable the team to deliver on targets and objectives. Job Description Our MOB is growing and we are on the lookout for Customer Service Specialists to join our Darwin call centre team. The Role: As the First Nations Customer Sales and Service Specialist, you will join an Indigenous lead team that service our First Nations Customers, based in our in-office Darwin call centre. You have a passion for supporting MOB and the community, demonstrated through providing high quality and specialised customer service over the phone to Telstra's First Nations and remote customers. You will be tasked with responding to customer sales and/or service enquiries relating to a ra...