Debit Card Fraud Analyst

Job description

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. SUMMARY OF THE JOB: Reporting to the Debit Card Fraud Strategy Manager, the Debit Card Fraud Analyst collaborates with Fiserv on analyzing debit card fraud trends and continuously working to understand and mitigate losses to ensure the highest level of loss avoidance and reduction while balancing the customer experience. This is accomplished by utilizing the Client Central application and reviewing Enfact Alerts. Additional analysis is also required to be carried out within Centrix DTS on EFT disputes for additional discussion with Fiserv. Based on these multiple analysis functions, the Debit Card Fraud Analyst partners with Fiserv on recommending new rules and revising existing rules based on real-time fraud and emerging fraud trends. ESSENTIAL FUNCTIONS: - Monitors daily Fiserv report CM31 Cardholder Suspicious Activity Report for fraud trends and alerts branches of transactions and/or debit card cards that need...