Medical Secretary
Pinehurst Surgical Clinic · Pinehurst, North Carolina, US
Description SUMMARY The Secretary II performs clerical tasks ensuring a smooth and efficient department flow. The Secretary II facilitates notification of pa...
Job description
Description SUMMARY: The Secretary II performs clerical tasks ensuring a smooth and efficient department flow. The Secretary II facilitates notification of patients and surgeons regarding scheduling of surgeries, appointments and tests. The Secretary II enters patient/surgery information in computer and maintains accurate and orderly schedules for the provider. The Secretary II maintains order/charge entry and completion of daily reports and tasks. ORGANIZATIONAL RELATIONSHIPS: Accountable to the Clinical Department Manager POSITION REQUIREMENTS: Answer telephones/Process faxes: - Promptly answer the telephones using approved scripting - Provide assistance to patients - Task all clinical questions to physicians or clinical staff per clinic policy - Utilize instant messaging or other department communication method to immediately contact clinical personnel with urgent requests - Return all phone calls within one business day; urgent calls immediately - Provide accurate messages to all staff and task physicians with referring physician requests - Process incoming faxes and send out faxes as needed daily Schedule Surgeries and Ancillary Services: Register New Patients and Schedule App...