Technical Support (Telecoms) - 1st Line

Job description

Company Description Radius is an ambitious, forward-thinking global business that builds transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technological innovation, and we invite you along on this journey. Job Description: We’re looking for a motivated, customer-focused individual to join our expanding support team. This is an entry-level role, ideal for anyone looking to begin their career in telecoms with clear progression opportunities. You’ll be the first point of contact for customers needing help with broadband and phone systems, gaining hands-on experience in logging and triaging support requests, solving common issues, and keeping users updated in a professional way. With the right attitude and commitment, you’ll have the chance to develop your skills and progress into more advanced technical roles. Key Responsibilities: - Be the first point of contact for inbound technical support via phone and ticketing sys...