Operations Manager (Business Operations & Customer Experience)

Job description

Benefits: - Bonus based on performance - Competitive salary - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Training & development Operations Manager (Customer-Focused Operator): Voda Cleaning & Restoration of Rochester Rochester, NY Build Something From Day One: We’re launching a new restoration company in Rochester backed by a national brand - and we’re looking for a high-level, customer-focused operator to help run the business. You’ll work directly with the owner and help build the company from the ground up , keeping operations tight, customers taken care of, and the business moving forward every day. Requirements: - Strong customer-facing background ( retail, restaurant, hospitality, or restoration ) - Highly reliable - shows up, follows through, and gets things done - Organized and detail-oriented without slowing things down - Strong communicator (phone, in-person, email) - Comfortable in a fast-paced, hands-on environment - Takes ownership — does not wait to be told what to do - Tech-savvy and comfortable using systems, apps, and digital tools - Practical mindset - understands tools, trades, or has general handyman-type awareness Rewards:...