Banquet Manager
Concord Hospitality · Grand Rapids, Michigan, US
We are looking for a passionate Banquet Manager to lead our events team and ensure every guest experience is exceptional. From weddings and reunions to corpo...
Job description
We are looking for a passionate Banquet Manager to lead our events team and ensure every guest experience is exceptional. From weddings and reunions to corporate meetings and trainings, you’ll oversee the execution of events with quality, timeliness, and outstanding service. As a Concord Leader you will be responsible to: · Inspire greatness in your team. · Encourage and support team members to reach their full potential. · Create a work environment that is a Great Place to Work for all. · Lead with integrity, transparency, respect, and professionalism. · Care for your team and their families. Responsibilities: Qualifications: - Deliver exceptional guest service and ensure guest satisfaction throughout events - Lead, motivate, and direct banquet team while maintaining standards of quality - Greet guests and accommodate their needs during events - Communicate clearly with guests regarding menus and service details - Assist with food and beverage delivery and support servers during peak periods - Train team members on plated and reception-style service (training provided) - Anticipate guest needs and proactively monitor service quality - Oversee event setup, execution, and clean-up -...