Inside Sales Ops Manager

Job description

Summary Spectrum by Watchfire is seeking an experienced Inside Sales & Operations Manager to lead and support our Texas inside sales team. This role is based full-time at our Houston facility and plays a critical role in driving proposal accuracy, turnaround time, and overall sales efficiency. The Inside Sales & Operations Manager will directly manage Inside Sales Representatives while also working alongside the team to improve processes, throughput, and accountability. This position partners closely with Outside Sales, Operations, and Leadership to support continued growth across K-12, Municipal, and Parks & Recreation markets. Qualifications/Skills: - Manage and lead the Texas Inside Sales team, providing day-to-day direction, coaching, and performance management. - Actively support Inside Sales Representatives by assisting with quotes, proposals, and workload balancing during peak periods. - Drive improvements in proposal turnaround times, accuracy, and consistency. - Oversee sales reporting, including bookings reports, commission verification, and new construction tracking. - Run and maintain standard installation costing spreadsheets and reporting tools. - Monitor backlog repo...