Front Desk Agent

Job description

Overview Courtyard & Residence Inn seeks a Room Attendant to join the Housekeeping team. In this important role you are part of the team that is empowered to provide exceptional cleaning service in guest rooms, guest corridors, and other assigned areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, and welcoming, encouraging comfort and a memorable guest stay. Responsibilities: - Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional vocabulary. - Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control. - Provide a warm, welcoming room that creates a memorable first impression. - Work safely and be physically prepared to repeatedly bend to make beds and clean bathrooms, carry linens, towels, and trash and push and pull to vacuum. - Bring all dirty linen from guest rooms to the laundry area to be washed. - Transfer clean linen from the laundry room to the guest rooms. - Remove trash from guest rooms and dispose of according to specifications. - Make beds, dust rooms to include furniture, fixtures, artwor...