Remote Dutch Bol.com Customer Advisor

Job description

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey. Your Next Job, Without Boundaries! 🌍 If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com. Why this Customer Advisor role is a great opportunity for your professional and personal development: - Work from anywhere while embracing diverse experiences. - Represent a global brand. - Fast-track career development opportunities. Your day-to-day responsibilities would include: - Listen to customers’ questions and concerns, and provide answers and solutions; - Troubleshooting regarding orders, deliveries, payments and returns; - Point of contact for external sellers; - Provide information about digital products; - Escalation and rerouting of issues to other departments. Requirements: What do you need to be successful in this role? - Native level of written and verbal communication skills in Dutch - Be living in Portugal - Availability to work in rotating shifts; - Good computer skills; - Excellent communication and i...