Automic Workload/UC4 Technical Support Engineer

Job description

Job Description: About DXC Bulgaria We are DXC – a Fortune 500 global IT services leader. In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies. We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations. Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed. Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful. D aily challenges: Responsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillset Planning, coordination, and implementation of changes (Request For Change), service requests, and/or project tasks Perform proactive analysis of issues, identify solutions for those and apply necessary fixes to the environment Perform daily operational activities, incidents resolution and communication with other involved teams to deliver...