Electrical Support

Job description

Mid-State Supply in Alexandria, LA is looking for an Electrical Support to join the team. The Electrical Support team member serves as a key resource for both the Counter Sales and Warehouse teams, supporting the sale, handling, and distribution of electrical products. This role is primarily focused on counter sales while ensuring seamless coordination with warehouse operations to deliver excellent customer service and efficient order fulfillment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: - Supports efforts of Counter sales team and Warehouse team. - Answers customer questions regarding products, prices, and availability. - Confers with customers by telephone or through another method to provide support. - Handles customer inquiries. - Provides feedback from potential customers to enhance product functionality and service. - Ensures effective internal communication within the sales group, as well as throughout the warehouse team. - Ensures orientation toward high quality service and adoption of best practices. - Maintain cleanliness and organization of counter. - Organizes and stocks inventory related to Electrical portion of warehouse and counter. - Picks and prepares orders for C...