Director, GTM Systems

Job description

Ready to be a Titan? At ServiceTitan, we are transforming how trades businesses operate — and our GTM technology is at the center of that mission. We are seeking a Director, GTM Systems to join our Business Technology leadership team and own the strategy, architecture, and day-to-day execution of the systems that power our Go-To-Market engine. This is a builder role. The ideal candidate enjoys rolling up their sleeves, partnering deeply with Sales, Marketing, and Revenue Operations, and translating business needs into scalable, well-governed systems. You balance short-term execution with long-term platform health — and you bring both the strategic vision and the hands-on credibility to do both well. You will serve as the trusted technology partner to GTM leadership, driving the roadmap, delivering measurable commercial outcomes — pipeline velocity, sales efficiency, and marketing ROI — and putting AI at the center of how we build and operate GTM systems. What you'll do: GTM Systems Ownership & Strategy Own and operate the end-to-end GTM systems stack, with primary responsibility for Salesforce Sales Cloud, Salesforce CPQ, Marketing automation platforms (e.g., Marketo, HubSpot), and...