Senior Manager-Post Market Quality

Job description

Job Title Senior Manager-Post Market Quality Job Description: The Senior Manager-Post Market Quality plays an important role within Philips Image Guided Therapy Devices (IGTD) quality organization by ensuring compliance of complaint handling returned device analysis processes and assessment of quality issues for Recall/Correction & Removal decisions. Your role: - Establishes Post Market Quality operational objectives/work plans, delegates assignments to subordinates to ensure smooth execution/efficient distribution of tasks within the organization and fosters collaboration/productivity while aligning with overarching goals. Introduce and implement the quality processes and tools required to ensure product quality and customer satisfaction. - Manages talent across the quality assurance team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management. - Reviews and monitors operational key performance indicators (KPIs) to evaluate the success of operations, actively participates in the development, modification, and execution of company policies impacting immediate operations, with potential imp...