Front Desk Agent

Job description

We are hiring a Front Desk Agent! OUR STORY: At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. OUR ROLE: We are in search of a warm, friendly, courteous, and professional Front Desk Agent . Working at the front desk means you are the hub of the hotel. Your role is key to the overall experience the guests will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, have a winning personality and high sense of responsibility, we want to meet you! Key accountabilities include: Always provide the highest quality of service to our guests and associates alike, setting a shining example for our team. Promptly and effectively deal with guest issues and requests. Check guests in and out efficient...