Rep VIP Lounge - MGM National Harbor
MGM Resorts International · Oxon Hill, Maryland, US
National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitemen...
Job description
National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a VIP Lounge Representative, you will be responsible for warmly greeting patrons, verify their credentials, and assist them with checking in for their stay. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us. THE DAY-TO-DAY: Engage with guests, addressing their queries and providing information about lounge amenities. Assist in making reservations for services like spa treatments, dining, or entertainment. Streamline the check-in and check-out process for VIP guests. Ensure a seamless experience by coordinating with front desk staff and maintaining excellent communication with guests. Verify the accuracy of charges and credits on guest bills. Cash Handling and Transaction...