Stadium Renovation Center & Hospitality Coordinator
Tepper Sports & Entertainment · Charlotte, North Carolina, US
Position: Stadium Renovation Center & Hospitality Coordinator Department: Sales Reporting Relationship: Reports to Chief of Staff, Revenue Status: Full Time...
Job description
Position: Stadium Renovation Center & Hospitality Coordinator Department: Sales Reporting Relationship: Reports to Chief of Staff, Revenue Status: Full Time (Non-Exempt) Position Summary: The Stadium Renovation Center & Hospitality Coordinator serves as the primary front desk and concierge representative for the Sales Experience Center, delivering a professional, welcoming, and high quality experience for all guests, clients, and prospects. This role is responsible for managing front desk operations, including guest check ins, appointment verification, service standards, and scheduling coverage, while maintaining a polished, guest ready environment aligned with brand expectations. In addition to daily operations, this role supports revenue’s senior leadership and the Chief of Staff, Revenue, with hospitality and client experience initiatives, including event-day execution, VVIP hosting, sales-driven events, and other administrative duties. Through strong organization, attention to detail, and hands-on execution, this role contributes to relationship-building, revenue opportunities, and the continuous improvement of the overall client experience. Primary Responsibilities: - Serve as...