Full-Stack Senior Software Engineer, GenAI Data Products and Platform (VP)

Job description

The Opportunity This is your chance to build the foundational systems for 'Citi Assist', a Generative AI assistant that will reach every Citi employee globally. You'll join us on the ground floor, becoming a core builder on a high-visibility platform that sets the standard for how a global bank adopts this technology safely and at scale. Here's what makes this role unique: we know that data is the key to building a successful, safe, and scalable generative AI assistant. The difference between a good AI product and a great one isn't just the model—it's the testing, evaluation, and feedback loops that make it better every day. As a data-focused full-stack engineer, you'll help us craft the tools and systems that let us understand how Assist is performing, where it's succeeding, and where it needs to improve. You'll work across the stack, building everything from intuitive dashboards that surface insights to robust backend pipelines that process evaluation data at scale. What You'll Do: Build the tools that make Assist great. You'll design and build the testing, evaluation, and feedback systems that help us understand how our AI assistant is performing in the real world. This means cr...