Senior Delivery Manager

Job description

As a Senior Delivery Manager , you are the independent driver of success for large and complex projects, ensuring customer needs are met from the initial planning phase through to a triumphant go-live. You are fully accountable for the final result, diligently managing the entire project lifecycle, including budget, risk, and scope. You uphold theBackbase way of working, translating process efficiency into a clear, practical reality for both the delivery team and the customer. You create a seamless environment where every single player, both on the customer and Backbase side, understands their role and is empowered to excel. While you maintain oversight on deadlines and key dates, you take care of three main areas; You ensure that the BA lead secures necessary sign-offs (BSDs), runs a crystal clear jira admin with one source of truth. You ensure that the Engineering Manager with his team focus on delivering the BSD ’s. You control the customer on scope and agreements made to deliver items from their end. Fundamentally, your role is that of a powerful facilitator. You handle the full spectrum of project administration, from governance, detailed reporting, and meeting setup (includin...