Senior Data Scientist, Customer Conversion

Job description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this job Over twenty years ago, CarMax disrupted the automotive industry and to this day remains the undisputed market leader in a $500B+ industry. With best-in-class financial performance, customer satisfaction, and associate engagement, CarMax is well positioned for continued growth. With this growth, we strive to maintain our analytics-based competitive advantage through our algorithm driven pricing and inventory systems. To do so, we’re currently looking for experienced analysts who are looking to apply their passion for strategic thinking to drive business-critical decisions. About The Team: The Customer Conversion Data Science team builds and maintains ML and AI solutions that help CarMax customers navigate and complete their buying journey — efficiently, effectively, and with the best possible experience. Our algorithms are backed by best-in-industry data collected from millions of vehicles purchased and sold by CarMax and millions of consumers as they shopped. These algorithms power intelligent customer communications, AI-driven support experiences, and smart...