Account Coordinator

Job description

Description Daisy is a tech-driven residential property management company on a mission to improve the way people live by transforming the way buildings run. In just 4 years, we’ve grown to manage over 250 buildings. Our team is collaborative, moves quickly, and is passionate about disrupting an outdated industry and making a real difference in people’s lives. As the account coordinator, This is an incredibly exciting opportunity to be on the team reinventing what property management can look like for smaller buildings that have been deeply underserved for decades. You’ll have a unique opportunity to work cross-functionally in account management, resident experience, and building operations helping to build and scale the Daisy Lite offering. Responsibilities: - Gain a deep understanding of the real estate and property management industry to assist with inbound and outbound inquiries from condo/co-op residents, owners and board members. - Manage inbound and outbound communications at various stages to ensure timely and professional responses, proactive follow-up, and issue resolution - Utilize critical thinking skills and pattern matching to triage building inquiries and issues so t...