Medical Receptionist

Job description

MEDICAL RECEPTIONIST – FULL-TIME East Bay Community Action Program (EBCAP) Are you a compassionate, organized professional who thrives in a fast-paced healthcare environment? East Bay Community Action Program is looking for a Medical Receptionist to serve as the first point of contact for our patients, clients, and visitors. In this role, you'll be the welcoming face of our healthcare center, ensuring smooth front desk operations while making every patient feel supported and valued. About the Role: The Medical Receptionist is responsible for creating a welcoming, professional atmosphere while efficiently managing front desk operations, including patient registration, appointment scheduling, and communication support. Key Responsibilities: - Greet and welcome all patients, clients, and visitors in a prompt, courteous, and professional manner - Answer a multi-line phone system and direct calls appropriately - Provide general information about services, procedures, and policies - Respond to basic inquiries from patients, providers, and other departments - Schedule, reschedule, and cancel appointments using the electronic scheduling system - Maintain provider schedules and coordinate w...