Partner Engagement Manager

Job description

Job Title: Partner Engagement Manager Number of Positions: 1 Location: Okemos, MI Location Specifics: Hybrid Position Job Summary: At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Position Description: Acts as the primary liaison to Delta Dental Partner Plans and Affiliates in order to meet the expectations and requirements of assigned clients; including account support, relationship building, reporting, quality service delivery, and program strategy. Primary Job Responsibilities: Ensures all service needs are adequately met for resolution of issues and ongoing requests. Analyzes new requests by engaging w...