Process Improvement Project Manager

Job description

FLSA Status: Exempt Department: Quality Improvement Reports To: Manager, Process Improvement GENERAL DESCRIPTION OF POSITION: The Process Improvement Project Manager is responsible for supporting organizational and regulatory initiatives by leading the analysis and implementation of medium to large scale quality and process improvement projects and efforts. The Process Improvement Project Manager is responsible for working collaboratively and cross-functionally with internal and external stakeholders, including consultants, auditors, providers and surveyors to create efficiencies and quality improvements, as well as applying six sigma principals to processes at Santa Clara Family Health Plan (SCFHP). In addition, the Process Improvement Project Manager is responsible for developing work plans, gap analyses, survey readiness, and facilitating stakeholder collaboration for all projects assigned, including ongoing program planning and work stream facilitation in support of National Committee for Quality Assurance (NCQA) accreditation survey readiness. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each esse...