Quality Program Lead

Job description

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you!: NOTICE: For Privacy Policy please review here Job Responsibilities: The Quality Program Lead is responsible for continuously improving customer quality experience and building close and trustworthy relationships with Welocalize customers. The Quality Program Lead is responsible for the quality strategy for the Squad based on the client requirements. The Quality Program Lead may guide a team of quality representatives to ensure fulfilment of those requirements. The quality strategy should always be based on the Welocalize Four Principles, Customer Obsession, Relentless Innovation, Winning Together and Commitment to Excellence. The Quality Program Lead leads the quality discussions with the customer in terms of overall quality strategy and in the planning of new quality initiatives. This role is accountable for achieving assigned...