Sales Operations Executive

Job description

Job Purpose: Supporting internal sales function by sales order processing and providing accurate quotations. Responsibilities: Responsible for daily order loading and quote activity, including any electronic order processing To support all aspects of the sales activity to help the business achieve both team and company targets Priorities own tasks to ensure agreed deadline or SLA is achieved Ownership of customer queries in an efficient and professional manner to an early resolution Develop strong relationships with Internal Sales Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager Proactively support the business working a shift pattern, as required In Advanced Solutions, the SOE books customer orders and does not perform quoting (this is done by the Internal Sales Specialist) Knowledge Skills and Experience: Strong attention to detail: Process driven & results orientated: Customer focused: Excellent organization skills: Effective time management and prioritizing skills Numerate: Excellent communication skills: Excellent customer relations skills: SAP R3 (preferable): Working knowledge of Word, Excel, Outlook Key Skills: At TD SYNNEX, our values g...