Guest Service Manager

Job description

Company Description At Pullman & Mercure Melbourne Albert Park, We grow through curiosity! Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 32 event and conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate. Together, We Champion Progress... At Pullman, Progress is at the heart of what we do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Our Accor Purpose: Pioneering the Art of Responsible Hospitality, connecting Cultures, with Heartfelt Care. Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Job Description: About the role: We’re looking for a passionate and guest-focused full-time Guest Service Manager to lead personalise...