Program Manager

Job description

This position requires exceptional organizational acumen, attention to detail, and the ability to prioritize effectively. You will not only oversee the engagement request process but also play a critical role in team operations by managing tracking systems, assignments, deliverables, and administrative functions. REQUIRED QUALIFICATIONS: - Bachelor’s degree required. - Minimum 3 years’ experience in operations, project coordination, program management, or a related field. - Demonstrated success managing complex processes or projects requiring the coordination of multiple stakeholders and priorities. - Proven skills in operational tracking, assignment management, process documentation, and reporting. - Strong verbal and written communication skills, adept at engaging with senior leaders, sales teams, technical SMEs, and customers. - Ability to navigate and influence in a matrixed environment—collaborating effectively across functions without direct authority. - Proficiency with collaboration technology (SharePoint, project management tools, CRM platforms) and ability to quickly learn new systems. - High attention to detail, accuracy, and follow-through; demonstrated ability to deliv...