Crew Supervisor
Emagine Entertainment · Woodhaven, Michigan, US
SUMMARY The Crew Supervisor assists the General Manager and Managers in the operations of the theater. Main duties include shift management, training employe...
Job description
SUMMARY: The Crew Supervisor assists the General Manager and Managers in the operations of the theater. Main duties include shift management, training employees, handling guest complaints, shift deposits, and completing nightly closing paperwork and duties. This is an hourly position that carries building keys. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Deploy Team Members to appropriate stations and assigns primary and secondary duties. - Provide follow-up to ensure employees are completing tasks properly and in appropriate time. - Maintain high quality of guest service, picture presentation, guest safety and products. - Train new and existing employees for all crew positions. - Handle guest complaints. - Monitor levels of prepared food for business needs. - Monitor shift staffing needs. - Assist in the maintenance of proper emergency, safety, and security procedures. - Monitor employee breaks and other minor restrictions per State law. - Complete shift deposits and shift paperwork. - Assist Managers in marketing promotions. - Monitor and implement food safety and sanitation. - Work with Projection to ensure high standards of movie presentation. - Other duties as assigned. COMPETENC...