Service Manager

Job description

Description United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts,sales,service, and transportation. Purpose: Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Responsibilities: Benefits: - Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction - Creates annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives - Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals - Coordinates customer clinics,...