Billing & Collections Coordinator
Venture Logistics · Indianapolis, Indiana, US
Description LOGISTICS FOR THE INDUSTRIOUS At Venture, we help our clients deliver their products, their promises, and their potential every day.
Job description
Description LOGISTICS FOR THE INDUSTRIOUS: At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you POSITION SUMMARY: The Billing & Collections Coordinator is responsible for performing billing-related tasks such as reviewing paperwork, processing invoices, and reviewing lists of unbilled loads to ensure consistent and accurate billing. Receive and make inbound and outbound calls to collect outstanding receivables. Service customer by answering general inquiries, invoice questions and addressing customer concerns. Create a positive, respectful, friendly environment among peers, superiors and customers. ESSENTIAL JOB FUNCTIONS FOR THIS POSITION: - Locate and notify customers of delinquent accounts by email or telephone to solicit payment. - Locate and monitor overdue accounts, using computers and a variety of automated systems. - Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts. - Reconcile discrepancies on assigned account...