Veterinary Client Service Representative - Weekend Overnight

Job description

Veterinary Client Service Representative - Weekend Overnight Department: Receptionists: Employment Type: Full Time: Location: Chattanooga, Tennessee: Description: Looking for a fast-paced, meaningful weekend role where no two nights are the same? Join our emergency & specialty veterinary team as a Weekend Overnight Client Service Representative (CSR) and become the compassionate first point of contact for pets and the people who love them. This is the perfect opportunity for someone who thrives in a team environment, stays calm under pressure, and wants to make a real impact in veterinary emergency medicine. Some of the responsibilities you will own in this role: Client Care & Communication Veterinary Reception & Front Desk Support - Welcome clients with empathy, professionalism, and compassion during emergency and specialty visits - Answer phones, triage incoming calls, and coordinate urgent patient admissions - Serve as a liaison between pet owners, veterinarians, technicians, and referring veterinarians (pDVMs) - Provide patient updates under veterinary direction and support clients through emotional situations - Schedule emergency visits and specialty consultations - Maintain a...