Assoc VP Ticketing Revenue

Job description

ESSENTIAL FUNCTIONS: Manage a solution-oriented ticket operations department that advances revenue generation objectives. Work collaboratively with key stakeholders to develop and implement the overall ticketing, sales, and service strategies to maximize revenue and customer satisfaction in conjunction with the expectations of the University. Main point of contact for all matters related to ticketing partners, including primary and other distribution partners. Support the sales team with their outbound sales efforts. Proactively monitor ticketing industry best practices to ensure the department is at the forefront of ticketing. Analyze historical and current sales data and performance metrics to determine future sales campaigns and new lead sources for the ticket sales and service teams. Foster a strong, collaborative, cohesive culture across units and the overall team. In coordination with the Bulls Club and marketing department, develop and implement annual fund solicitation and touchpoint campaigns. Participate in planning meetings to discuss organizational revenue opportunities and collaborate with other stakeholders to support and further the department’s goals. Assist in the...