Customer Support Specialist

Job description

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. TITLE: Customer Support Specialist: LOCATION: Bridgewater, NJ. R EPORTS TO : Manager, Customer Support, Starch Texturizers and PureCircle Workplace Type: Onsite Ingredion is hiring a Customer Support Specialist to manage customer queries and complaints received via telephone and / or email . You will also be asked to process orders, modifications, escalate complaints across several communication channels . To do well in this role you need to be able to remain calm when customers are frustrated and have experienc e using CRM platforms. What you will do: Customer service is the prima...