Patient Support Associate (3189)

Job description

Job DetailsJob Location: Main Campus - Marietta, GA 30060Position Type: Full Time StaffJob Category: Health CareJOB PURPOSE The Patient Support Associate provides patient-facing and administrative support within the University Clinic System (including Radiology, Functional Kinesiology, Check-In, and Check-Out) to ensure a smooth, efficient, and timely patient experience. This position serves as a primary point of contact for patients and visitors, performing check-in and check-out, scheduling, payment processing, EHR documentation, and coordinating equipment, and documentation. In this capacity, the Patient Support Associate is familiar with and supports the mission of the University, the College of Chiropractic, and the Clinic System. ESSENTIAL JOB FUNCTIONS: Assure appropriate patient flow and adapt when necessary. Crosstrain and maintain proficiency at all front-facing and support stations within the clinic system (e.g., Radiology, Functional Kinesiology, Check-In, Check-Out) and complete all required trainings within established timeframes. Serve as a positive first point of contact, greeting and assisting patients and visitors to ensure a high-quality patient experience. Provi...