Guest Services Agent (Part-time) (Salt Palace)
ASM Global · Salt Lake City, Utah, US
POSITION: Guest Services Agent DEPARTMENT: Guest Services REPORTS TO: Director of Guest Services FLSA STATUS: Hourly/Non-Exempt Summary Legends Global, the l...
Job description
POSITION: Guest Services Agent DEPARTMENT: Guest Services: REPORTS TO: Director of Guest Services FLSA STATUS: Hourly/Non-Exempt: Summary: Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a part-time Guest Services Agent for Legends Global/Salt Palace Convention. Under the guidance of the Director of Guest Services, the Guest Services Agent is responsible for guest services, patrolling, securing the venue, reports, and overseeing the venue security cameras. Essential Duties and Responsibilities: - Ensures the safety and protection of attendees and staff within the venue. - Observes and identifies possible unauthorized visitors and takes measures to correct situations. - Enforces all venue regulations and procedures. - Responds to medical or incidental emergencies and completes any necessary incident reports or collecting witness statements. - Helps maintain round-the-clock surveillance of the venue both by on foot patrols and oversight of the venue security cameras. - Helps maintain records of problem personnel and/or incidents on venue property. - Secures venue outside business hours and keeps records of after-h...