Customer Success Manager

Job description

Customer Success Manager- Hybrid, Heidelberg, Germany We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job: The Customer Success team is looking for a Customer Success Manager to establish and build broad relationships with our public sector customers to adopt and expand usage of the SAS software and solutions and to engage with other SAS resources to bring the necessary domain and experience to assist with existing implementations. As a Customer Success Manager, you will: Work Location: Heidelberg, Germany. We offer a hybrid, flexible approach to work. - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the Customer Success Manager to become a trusted advisor to our cust...