Contact Center Operator I - Methodist Richardson Med Ctr - Food

Job description

Job Description Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities: At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. - Performs and coordinates a variety of duties related to dispatch and scheduling - Responsible for receiving calls for service; prioritizes and coordinates the service requests - Works closely with management and the dispatch team to communicate needs and ensure timely guest service - Handles and maintains of all records and documentation of service requests; uses software to log activity - Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers - Other duties and tasks as assigned by manager Qualificatio...