DX Installed base and Contract’s Manager

Job description

Job Title DX Installed base and Contract’s Manager Job Description: Drive and manage the execution of Direct Export (PMSN BV) activities across different Go-to-Market models, ensuring compliant installed base and contract definition and management. The role ensures full alignment with legal, fiscal, regulatory, and financial requirements, safeguarding governance and business integrity. Act as a Subject Matter Expert for complex and exceptional Direct Export installed base and contract management cases, providing guidance, problem resolution, and expert input where standard processes do not apply. Support global process improvement initiatives in close collaboration with the Business Process Owner, contributing to the design, optimization, and standardization of end-to-end processes. Serve as a reliable backup resource for the Field Change Order (FCO) team, ensuring continuity, accuracy, and operational support when required. Your role: Installed Base management - Translate Direct Export (DX) Go to Market models to Installed Base Business Models. - Translate & Localize IB processes for executing IB management within Direct Export (DX). - Define escalation process for nonstandard IB...