Specialist-Registration I

Job description

Registration Specialist Location: East Medical Group – Riley Schedule: - Training: Monday–Friday, 8:00am–5:00pm - Regular Work Schedule: 6:45am–3:45pm Role Overview: Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner . Obtains and documents appropriate demographic, insurance, and financial information to ensure maximum reimbursement and positive clinical outcomes . Responsibilities include scheduling appointments, interviewing patients for required medical information, explaining departmental and hospital policies, validating and entering charges, collecting payments, and responding to incoming calls while appropriately directing patients and visitors. Key Interactions & Team Environment: - Works closely with nursing staff, medical assistants, providers, and Revenue Cycle Services (RCS) - Small, close‑knit team of 3 - Team culture described as friendly, collaborative, and supportive Onboarding & Training: - 5 days of Registration Specialist training - RightFax training - Messaging training Performance Benchmarks: - 3 Months: Basic understanding of processes - 6 Months: Clear understanding of how workflows connect across the te...