Client Service Representative at Aidmore Animal Clinic

Job description

Practice Aidmore Animal Clinic is a full service animal hospital serving Augusta, Fort Gordon, Martinez, and the surrounding areas in GA and SC. Beyond first-rate pet care, our veterinary clinic provides a comfortable, kid-friendly, and calm environment. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. The ideal candidate would assist the Practice Manager with social media duties and special events at the practice. Experience with PetDesk,...