Senior Marketing Customer Journey Expert

Job description

Are you a senior digital marketer who knows how to bring structure, clarity and momentum to complex initiatives? Do you enjoy coordinating across teams, managing stakeholders, driving datadriven decisions, and shaping meaningful customer experiences? Then this role may be your perfect match. The team: At Investments, we help ING customers grow their wealth responsibly while making investing simple and accessible. We support retail, private banking and business clients through a compelling proposition, a seamless digital experience and human support at moments that matter. Our ambition is to grow Assets under Management and accelerate the shift towards sustainable investing. You will work in a highly regulated, fastmoving and competitive environment where sharp prioritisation, excellent coordination and digital expertise are key. You will report to the Marketing & Analytics lead and collaborate closely with a multidisciplinary team of marketers, analysts and CX specialists. Your role & responsibilities: As a Senior Marketing Customer Journey Expert, you combine strategic thinking with execution power. You own customer journeys, lead crossfunctional projects, and ensure teams remain...